1. General Information These Terms of Sales govern all purchases made on the website https://merch.pomar-coliving.com/, operated by CHHC LDA, a company registered in Portugal, with its registered office at Rua da Costa 5B, 8005-498 Estoi (hereinafter “we”, “us” or “POMAR Coliving”). By placing an order, you agree to these terms in full.
2. Products and Fulfillment All products sold on our website are printed and shipped by a third-party provider, Printful. As such, production and delivery times may vary. We do not directly handle the manufacturing, shipping, or logistics of the items.
3. Prices and Payments All prices are displayed in EUR (€) and include applicable taxes unless otherwise stated. We reserve the right to modify prices at any time, but changes will not affect orders already placed. Payment must be made in full at the time of purchase using the available payment methods.
4. Shipping and Delivery Shipping is managed by Printful and subject to their processing and delivery times. Estimated delivery times and shipping costs are displayed at checkout. We are not responsible for shipping delays due to third-party logistics or customs clearance.
5. Returns and Refunds Due to the made-to-order nature of our products, returns and exchanges are only accepted in cases of defective or incorrect items. If you receive a damaged or incorrect item, please contact us within 14 days of delivery with photographic evidence. Printful’s return policy applies, and refunds or replacements will be processed accordingly.
6. Cancellations Orders cannot be canceled once they have entered production. If you need to make a change, please contact us as soon as possible, and we will do our best to accommodate your request.
7. Intellectual Property All designs and branding on our merchandise are the intellectual property of CHHC LDA (POMAR Coliving). Unauthorized reproduction or commercial use is strictly prohibited.
8. Liability POMAR Coliving is not responsible for any indirect damages resulting from the use of our website or products. Our liability is limited to the value of the purchased item(s).
9. Governing Law These Terms of Sales are governed by Portuguese law. Any disputes arising from these terms will be subject to the jurisdiction of the courts of Portugal.
10. Contact Information For any questions regarding your order, please contact us at merch@pomar-coliving.com.